Adam Knowles
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Articles
Recent activity by Adam Knowles-
How to setup auto top ups
This functionality enables you to set a "low limit" for your Members Purse(s) to automatically trigger a top up payment (value of your choice) from your saved card within the ClubV1 Members Hub/Ap...
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How to top up your members card
To top up your members card, you will need to be logged into the ClubV1 Members Hub. You will then need to scroll down to the Your Account section. Click on the Purse you would like to top up, in ...
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How to pay your bill
To pay your bill, you will need to be logged into the ClubV1 Members Hub. You will then need to scroll down to the Your Account section. Click on Membership Find the Bill you would like to Pay an...
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How to top up your competition balance
To top up your competition balance, you will need to be logged into the ClubV1 Members Hub. You will then need to scroll down to the Your Account section and click on Competition Balance Click Top...
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I cannot link to my Club, what can I do?
If you are encountering an issue when trying to link to your Club on the ClubV1 Members Hub then please contact your Club directly and ask them to check the following in their ClubV1 system. It wou...
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I’m getting the runtime error message, what can I do?
Please clear the app cache on your device, you may need to search the internet for the specific details related to your device but I we can provide you with the following generic instructions: Clea...
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Why am I getting an ‘invalid email address’ error message?
Please ensure the device or internet browser you are using is not modifying the email address or password you are entering e.g. adding a space before or after the email address as an extra characte...
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Session has Expired
This message would suggest an old cookie has expired but has not been deleted. Try clearing the cookies for the Members App. Here is how you can do this on different devices or browsers: How Do I...
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I can't find any clubs that I link with.
he email address that you are logged in with does not match what the club have on record for you. The email address must be an exact match. Please contact the club to ensure they have the same ema...
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Invalid password supplied
The message 'Invalid Password' only appears when an incorrect password is entered. Please navigate tohttps://passport.howdidido.com/Account/ForgottenPasswordand enter the email address you use as y...